Infrastructure Services: BlueStorm TotalCare

Our Infrastructure Services Practice assist our customers with everything from server set-up & upgrades to desk-side support. Our professionals keep up with IT technologies and certifications in order to provide the best infrastructure for your organization so you can focus on your core business.

Practice Overview

The BlueStorm TotalCare Managed Services solution provides enterprise-class infrastructure services to organizations of any size.  BlueStorm TotalCare features the ability to monitor and manage our client's Servers, Workstations, and Network infrastructure in a remote and automated fashion.  Executive level reporting as well as detailed reporting will finally be available for companies to assess their current infrastructure needs.  With remote monitoring, patch management, and remote support total IT costs are reduced. 

Hardware and Software Solutions

Our partnerships allow us to provide our customers with customized, cost-effective solutions for both hardware and software infrastructure. Our portfolio includes servers from Dell and IBM, workstations and laptops from Dell, HP and IBM/Lenovo, software solutions from IBM and Microsoft, as well as customized software solutions from our application developers and systems integrators.

LAN/WAN Networking
Internet connectivity is now a necessity for any business. We can help you maximize your internal and external network connections.  We will secure your data with firewalls, anti-virus and anti-spam software.  Today’s workforce is becoming increasingly mobile as well, so the ability to access your network from just about anywhere your employees can connect to the Internet is also critical. We will help you implement a secure remote connection to your network with a Virtual Private Network (VPN), so you know only  authorized users are connecting to your network.

Server Optimization and Administration
Utilizing IT “Best Practices”, we will configure,administer and optimize your servers in order to maximize the investment in your IT infrastructure. We can help you increase security and efficiency by helping implement Single Sign-On solutions (utilizing LDAP or Active Directory) and dynamic collaboration environments. Single Sign-On can increase security and help you with regulatory compliance and provide a simpler way to perform system audits.

Preventative Maintenance and Ongoing Support
Assessing your IT environment and being proactive before there is a problem is crucial to your overall success. Periodic health checks and proactive management of your network can help maximize your network up-time.

Using advanced technologies like network management and monitoring tools with remote administration, we can help you be more proactive, so that you can continue to focus on your core business. If a problem should arise, our infrastructure specialists can help get your business back up and running quickly.

Ensuring that your end-users continue to be able to perform their duties is also important.  We can help set-up and administer the workstations & laptops connected to your network along with providing ongoing support for these users as well.

Case Studies
Please review our infrastructure case studies to learn more about BlueStorm's project approach and implementation success.

• Tioga State Bank - SAN Storage Network
• Binghamton Chamber of Commerce - Managed Services
• Arc of Delaware County (NY) - Virtualization / Disaster Recovery

Key Components:

• BlueStorm TotalCare Services
• Managed Services
• Server Virtualization
• VMWare
• Tivoli Identity Manager
• Tivoli Access Manager
• Storage Virtualization
• Storage Area Networks
• Virtual Desktop Infrastructure
• Disaster Recovery
• Business Continuity
• Deskside Support